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Apologies for the trouble, we're trying to have this fixed asap!
The fabric is cheap, printed fabric. That means that the lines of the design are blurry and not crisp. The fact that this cost so much is awful. Then, to make matters worse, you can’t get your money back. It’s like they know their product is crappy and just want your money. I try hard to support small, woman, queer, or minority owned businesses, but this one is just after your money. Crappy product and crappier policies. I’ll be trying to submit a chargeback to my cc that’s how angry I am about this.
Hello,
First off, Im really sorry that it sounds like you received a defective shirt! Our prints are generally very crisp, so clearly something went wrong with the one that you have. To be clear from our end, we always try to do right by our customers when it comes to defective or damaged items, or simply items that our customers decide they do not like the feeling of. Defective items specifically are not a frequent occurrence since we try to have strict quality control, and we take responsibility for the item every time it happens. We never make customers pay return shipping in these cases, nor do we stick our customers with defective items with no exchange or refund.
I see on our end that we received an email from you mentioning that the shirt “wasn't what you expected” and that you wanted to return it - you were directed to the return portal, and it looks like we were never told that the shirt was problematic in any way, nor were we afforded the chance to fix the issue. Ive reached out to you separately from this response as well to hopefully resolve the problem. We would still be happy to either exchange the shirt or to issue a refund (for the returned item) if that is preferrable.
Thank you
This fit as expected in the size measurements, print was vibrant and fun, and the material was comfortable and felt quality.
My husband loves these shirts I get one for him every year for Christmas which is traditional gift. It is hard for guys to have fun colorful shirts that aren't dad hawaiin shirts.We also prefer cotton and not polyester and will spend extra. The selection was slim this year but I still found something in his size and he wears these all the time. ALSO we found someone in the wild, a complete stranger also wearing something from Morningwitch. That is pretty was cool. Solid purchase and always happy <3
Quality fabric and craftsmanship, the design is just as rich and vibrant as the photo online, not to mention unique! Shipped in the quoted time, and the size exchange I needed was fairly painless. Will be ordering again!
I'm wearing my new shirt right now! I love these designs so when I saw they were available in cotton (I have a previous one in polyester) I knew I had to get another one.
The fit is great and I love the design. I'll definitely be getting more garments from this shop!